  
“It has not been understood clearly in the past that the failure of a group to communicate ideas within itself results in the failure of the group; that the failure of communication between the group and its leader results in the failure of leadership.” – L. Ron Hubbard.
When this book was written Mr. Hubbard had two chief objectives in mind. One, to save executives’ time and make it possible for them to fill their proper role in an organization. Two, to reduce the confusion amongst employees and workers who, served by inadequate communication channels and methods within the organization, can have no clear understanding of the problems and concerns of management.
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